Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Shop Island Wave.

Order Processing

All products are made to order. Please allow 2–7 business days for production and processing before your order ships.

During holidays, promotions, or periods of high demand, processing times may be extended.

Shipping Times

Estimated shipping times after processing:

United States: 3–7 business days

Canada: 5–10 business days

Caribbean: 7–20 business days

International Orders: 7–21 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Shop Island Wave is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at shopislandwave@gmail.com and we will assist in working with the shipping carrier to resolve the issue.

Contact Us

Shop Island Wave

Email: shopislandwave@gmail.com

We appreciate your support and thank you for choosing Shop Island Wave.